How long it takes for orders to ship

Dear customer, all our clothing products are individually handmade from start to finish. This means it takes some time for each item to be made. How long it takes depends on seasonal demand and we strive to provide most accurate delivery estimates. Use the handy calculator on the product page to check when you can expect your purchase to arrive and make sure to check delivery dates in your cart and checkout.

Changing delivery address

The delivery address can’t be changed after the order has been placed. This is because the address you enter is tied to your payment method and we are required to ship to the same address. If you have already placed an order and wish to change the address, we will cancel the order and you can place a new order with the different address. If the order has already been shipped you might be able to schedule a pick up at service point or forward it to a different address through the shipment carrier.

Customs duties and taxes

All orders placed outside of the European Union are subject to taxes and duties (including VAT) imposed by the customer’s country of residence. Baturina Homewear is not responsible for any packages held by international customs agencies and it is not the responsibility of Baturina Homewear to make the customer aware of these agencies and their actions. Please check with your country’s customs office to determine their procedures and any potential charges.

The displayed prices are automatically adjusted based on your location. For customers in the European Union, all prices include 19% German VAT.